HELP & KNOWLEDGE BASE

Frequently AskedQuestions

Your vehicle needs a part that doesn't exist — we make it. Explore how our 0.1mm 3D scanning, high-temp automotive polymers, instant STL estimates, and replacement workflows work.

ABOUT REPLICA

Q: What is Replica and what do you do?

Replica is a 3D printing lab based in Mahdia, Tunisia, specialized in reproducing automotive and scooter parts that are hard to find, overpriced, or sold only as part of a larger assembly. We use industrial FDM 3D printing to manufacture replacement parts on demand — directly in our lab, with no middleman.

Q: Where are you based and do you ship across Tunisia?

Our physical workshop is located at Avenue El Mourouj, Hiboun 5111, Mahdia, Tunisia. We offer rapid, secure shipping across all 24 governorates of Tunisia with payment upon delivery.

Q: Are you an official dealer or affiliated with any car brand?

No. Replica is an independent digital fabrication lab. We reproduce aftermarket replacement components, discontinued clips, interior knobs, and custom mechanical brackets engineered to OEM specifications.

PARTS & MATERIALS

Q: Are 3D printed parts as strong as original factory parts?

It depends on the part and the material used. For interior, trim, and clip parts — which is the majority of what we manufacture — our technical filaments (PETG, ABS, ASA, and Carbon Fiber PETG) match or exceed the durability, UV resistance, and heat tolerance of original injection-molded plastics.

Q: What materials do you print with?

We print with several automotive-grade polymers depending on the specific mechanical application: PLA (for prototypes and interior decor), PETG (for flexible interior clips and trim up to 80°C), ABS / ASA (for UV and high-temperature exterior parts), and PETG-CF (carbon fiber composite for high rigidity and load-bearing components).

Q: Which material should I choose for my part?

We automatically guide and select the optimal material based on where the component is located on your vehicle. Interior trim and dashboard clips perform best in PETG, while exterior parts or engine bay brackets exposed to heat and sunlight are fabricated in ASA or PETG-CF.

ORDERING

Q: How do I place an order for a part?

You can either browse our ready-made catalogue on Boutique Replica to buy pre-modeled car and scooter components, upload your STL file for an instant price estimate, or send us your physical broken part for scanning.

Q: Can I cancel or modify an order after submitting?

You can modify or cancel your order anytime before our printers begin manufacturing your part. Contact us immediately on WhatsApp or email with your order details.

DELIVERY & PAYMENT

Q: What are the shipping times across Tunisia?

Orders are shipped via express courier across all regions in Tunisia. Delivery typically takes 24 to 48 hours once fabrication and quality inspection are completed.

Q: What payment methods do you accept?

We support cash on delivery (Paiement à la livraison) nationwide across Tunisia, allowing you to inspect your package at your doorstep before paying.

3D SCANNING

Q: How accurate is your 3D scanning service?

Our optical 3D scanner delivers precision up to 0.1mm volumetric accuracy. This high-density mesh capture allows us to reconstruct complex geometries, snap-fit tabs, and organic curves with surgical fidelity.

Q: What condition does my broken part need to be in?

It does not need to be intact! Even if your part is broken in half, cracked, or missing small fragments, we can scan the pieces and reconstruct the missing features in CAD.

STL & CUSTOM PARTS

Q: What file formats can I upload for an estimate?

Our automated estimator accepts .STL, .STEP, and .OBJ files up to 50MB. Upload your file to get an immediate calculated cost based on material volume and estimated machine print time.

Q: Can you help me design a custom part from scratch?

Yes! If you have a custom concept, a hand-drawn sketch with dimensions, or want to modify an existing component for performance or styling, our CAD engineers can model and prototype it for you.


Can’t find what you need ?

We are ready to inspect your broken part or review your CAD files.

Browse our catalogue

Ready-made car and scooter parts, priced and ready to order. Pay on delivery.

Need a reverse Engineering ?

No file, no drawings, no problem. We scan any physical part and produce a precise 3D model ready for production or archiving.

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Prefer to talk patiently ?

Send us an email, explain your needs and share media, let us build you missing part